", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. Just like when I fill, I make sure the bottles are organized and in their place.". Early in my career, I probably worried too much about the fear of failure with my patients. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. ", "I was working in a clinic where the primary population was low income. Questions and Answers about Kaiser Permanente Interviews I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? "Every day at work, I remind myself that everyone I come across has their struggles. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. It's professional to take a few minutes after an encounter like that and let those emotions come and go. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. ", "I am super focused when I am stressed so I can make sure everything is done and correct. Than they call you for a second interview. This organization includes my scheduling, paperwork, and more. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. The status says no longer consider for the position. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". These are all excellent skills to have, and you sound very talented! Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. Your answer should include your ability to be patient, kind, and confirming to best answer this question. Some patients need a lot of attention; some want less, and some need boundaries. Is this something junior staff can be involved in? ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. Your problem-solving approach is fantastic! If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. But her prescription was on troubleshoot, and no one order it. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. Discuss with the interviewer what you would expect for compensation if offered this position. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. I like to manage my time to finish my projects on time. We are all human with our weaknesses, so don't be afraid to share yours! If possible, avoid extreme responses that include speaking negatively of others or naming people. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. My approach is to be empathetic, soft-spoken, and truthful. "I dislike working in a negative, low morale environment that is plagued with office politics. I have trained myself to adapt my communication style, so a patient gets what they need. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. They want to know that your passions align well with what Kaiser Permanente is offering. Borja estimates that. ", "No problem. You can consider improving this response by explaining why. However, it can inhibit my ability to grow. At Kaiser Permanente, integrity is held in the highest regard. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. Are there specific Kaiser volunteer opportunities you'd be interested in? To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Also, for every month with zero sick days, a bonus was added. It sounds like you handled this matter with utmost urgency and great customer care. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". ", "Do my job and do it right. ", "From a young age, I was raised around a farm and animals are a huge part of my life. ", "I'm a very detailed and organized person. Human beings all grow up in different manners and under different philosophies. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. This is a great start! I greatly value the information shared between fellow professionals in our field. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. We will re-assess in December, but it seems to be working very well. Are there shared values that you could also mention? ", "You are searching for someone with 5 years' experience and I have two. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. Perhaps you have a keen eye for detail. I am a competitive individual and enjoy keeping fit. ", "I'm a bit of a nerd. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. Kaiser Permanente interview Flashcards | Quizlet Instead, I got permission to spend a day in a highly-rated clinic serving the same population. This is a very good example of your problem resolution skills. The staff wanted to start double-booking patient time slots. I have been responsible for maintaining supplies on the general surgery ward for five years. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. But when I'm home, I don't think about work. I was nervous that I was not using the proper equipment during high-exposure risk procedures. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. Your answer shows the interviewer that you can work well with almost anyone.
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